CONFIDENTIALITÉ
Just4win is committed to protecting your personal information. This Privacy Policy informs you about the information we collect when you use our services, why we collect this information, and how we use the collected information.
Please note that this privacy policy will be agreed upon between you and Just4win. (‘We’, ‘Our’ or ‘Us’, as applicable). This privacy policy is an integral part of the General Terms and Conditions of Just4win.
We may periodically make changes to this privacy policy and will inform you by posting the modified terms on our platforms. We recommend that you regularly review this privacy policy.
COLLECTED INFORMATION
We consider as Personal Information any information that can be used to identify a person, including, but not limited to, first name and last name, date of birth, home address or other physical address, email address, phone number, or any other relevant information («Personal Information»). You may be asked to provide personal information when you use our website, register for an account, or use our services. The personal information we collect may include information such as: contact details (including phone number), delivery information, billing information, transaction history, website usage preferences, and feedback regarding the services. This information is stored by us on servers located in Curaçao and elsewhere from time to time. When you interact with the services, our servers maintain a unique activity log for you that collects certain administrative and traffic information including: source IP address, access time, access date, visited web page(s), language usage, software crash reports, and type of browser used. This information is essential for providing you with quality service. We do not collect personal information about you without your knowledge.
METHODS OF DATA COLLECTION AND PROCESSING
We may automatically collect certain data as mentioned above and receive personal information about you when you provide it through the services or other communications and interactions on the Just4win site. We may also receive personal information from online vendors and service providers, from legally acquired customer lists from third-party suppliers. Additionally, we may engage the services of third-party service providers to provide technical support, process your online transactions, and maintain your account. We will have access to any information you provide to such vendors, service providers, and third-party e-commerce services, and we will use personal information as defined in this privacy policy below. This information will not be disclosed to third parties outside the company except in accordance with this privacy policy. We take steps to ensure that our agreements with third-party service providers and online vendors protect your privacy.
USE OF INFORMATION
We use the personal information collected to improve our services: customer support, to perform necessary security and identity checks, to process your online transactions, to facilitate your participation in third-party promotions, to meet certain business requirements, and for any other purpose related to the operation of the services. As such, we may share your personal information with our carefully selected partners (including any other party with data-sharing agreements with them).
Your personal information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to expand the range of products offered and improve our customer service. From time to time, we may ask you for information through surveys or contests. Participation in these surveys or contests is entirely voluntary and you have the choice to disclose or not disclose this information. The information requested may include contact information (such as name, mailing address, and phone number) and demographic information (such as postal code or age). By accepting any contest prize or winnings from us, you consent to the use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have chosen not to receive promotional information, we may also use your personal information (including your email address and phone number) to provide you with information regarding our products, services, and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.
CERTAIN DISCLOSURES EXCLUDED
We may disclose your personal information if the law requires us to do so, or if we believe in good faith that this action is necessary to: (1) comply with any legal process served on us, at one of our sites or services or in circumstances where we are under a legal obligation substantially similar; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users, services, or the public. If, in our sole determination, you are found guilty of cheating or attempting to defraud us, the company, or any other user of the services in any way, including but not limited to, game manipulation or payment fraud, or if we suspect you of fraudulent payment, including the use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (as well as your identity) with other online gaming sites, banks, credit card companies, appropriate agencies, and competent authorities. (4) For research purposes on the prevention of addiction, the data may be anonymized and transmitted to the respective institutions.
ACCESS
You can unsubscribe from receiving promotional communications either by choosing to unsubscribe via your account settings available on our sites or services, or in an email you receive from us, or at any time by sending an email, or by writing to Customer Service.
Additionally, you can contact us if you: 1) wish to confirm the accuracy of the personal information we have collected about you; 2) wish to update your personal information; and/or 3) have a complaint regarding our use of your personal information. If requested, we will (1) update any information you have provided to us, in the event you prove the necessity of these changes or (2) mark any information to prohibit its future use for marketing purposes. To avoid any doubt, nothing in this privacy policy prevents us from retaining your personal information when the law requires us to do so.
COOKIES
Information placed on your device
When you access our services, we may store information on your device. This information is called cookies, which are small text files stored on your device when you visit online pages that record your preferences. We also use local shared objects or ‘flash cookies’. Flash cookies are similar to browser cookies. They allow us to remember things regarding your visits to our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services, and make them easier and/or more relevant for your use. We use flash cookies and third-party cookies to help show you more relevant and desirable advertisements.
Strictly necessary cookies
Strictly necessary cookies are essential for enabling a user to move around a website and use its features, such as accessing secure areas of the website or carrying out financial transactions. Without these cookies, we would not be able to operate our websites effectively.
During the registration process
These cookies will retain the information collected during your registration and allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your online interests and to enhance your visits to our platforms.
On our website
For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies:
A ‘session-based’ cookie: this type of cookie is assigned to your computer only for the duration of your visit to our website. A session-based cookie helps you navigate more quickly on our website and, if you are a registered customer, it allows us to provide you with more relevant information. This cookie automatically expires when you close your browser.
A ‘persistent’ cookie: this type of cookie will remain on your computer for a defined period for each cookie. Flash cookies are also persistent.
‘Analytical’ cookies: this type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. This helps us improve the functioning of our sites, for example, by ensuring that you can easily find what you are looking for.
You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but if you prefer, you can generally modify your browser settings to refuse cookies. The help menu of the search bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to make the browser alert you when you receive a new cookie, and how to completely disable cookies.
Flash cookies
You can modify your Flash player settings to prevent the use of Flash cookies. The settings manager of your Flash player allows you to manage your preferences. To refuse Flash cookies from any third-party content, go to the ‘Global Storage Settings’ panel of the settings manager and uncheck the box titled ‘Allow third-party Flash content to store information on your computer’ and close the settings manager. Alternatively, you can also adjust your settings for specific websites you visit via the ‘Website Storage Settings’ panel which is also found in the settings manager.
If you are using an older version of Flash Player or an older web browser, the settings manager may not be available to you. We recommend that you ensure you update your Flash player and your browser to the latest available versions.
If you choose to refuse cookies, you may not be able to enjoy all the interactive features of our sites.
CONSENT TO THE USE OF ELECTRONIC SERVICE PROVIDERS
To play real money games on our services, you will need to send money and receive it from us. We may use third-party electronic payment systems to process these financial transactions. By accepting this Privacy Policy, you expressly consent to the processing of personal information necessary for transaction processing, including, if necessary, the transfer of information outside your country. We take steps to ensure that our arrangements with payment systems protect your privacy.
CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to validate the registration data you provided and to verify your use of the services and your financial transactions for any violations of our terms and conditions and applicable law. By using our services and thereby accepting our terms and conditions, you authorize us to use your personal information and disclose your personal information to third parties for the purpose of validating the information you provide during your use of our services, including, if necessary, the transfer of information outside your country. Security reviews may include, but are not limited to, requesting a credit report and/or verifying the information you provide against third-party databases. Additionally, to facilitate these security reviews, you agree to provide the information or documents we may request.
SECURITY
We understand the importance of security and the techniques necessary to secure information. We store all personal information we receive directly from you in an encrypted database protected by password, located within our secure network and protected by state-of-the-art active firewall software. (Our services support version 3 of the SSL protocol with 128-bit encryption). We also take steps to ensure that our subsidiaries, agents, affiliates, and vendors employ adequate security measures.
PROTECTION OF MINORS
Our services are not intended or directed to individuals under the age of eighteen (18) years (or the legal age in their respective jurisdiction). Anyone who provides us with their information via any part of the services signifies that they are eighteen (18) years old (or the legal age in their respective jurisdiction) or older. It is our policy to detect attempts by minors to access our services, which may involve initiating a security review. If we learn that a minor has attempted or submitted personal information via our services, we will not accept their information and will take steps to purge that information from our records.
INTERNATIONAL TRANSFERS
The personal information collected on the services may be stored and processed in any country where we or our affiliates, suppliers, or agents have facilities. By using our services, you expressly consent to any transfer of information outside of your country (including to countries that may not be considered to have adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates, and suppliers adhere to our privacy standards, regardless of their location.
THIRD-PARTY PRACTICES
We cannot guarantee the protection of the information you provide to a third-party online site that is linked to the services or from the services, nor of information collected by a third party that administers our affiliate program (if applicable) or any other program, as these third-party online sites are independently owned and operated from us. All information collected by these third parties is governed by the privacy policy of those third parties.
LEGAL DISCLAIMER
The Services are provided «AS IS» and «AS AVAILABLE» without any liability. We are not responsible for events beyond our direct control. Due to the complex and constantly evolving nature of our technology and business, we cannot guarantee, nor claim that there will be error-free performance regarding the privacy of your personal information, and we will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or disclosure of such personal information.
CONSENT TO THE PRIVACY POLICY
Your use of our services constitutes an agreement with our privacy policy.
This is our complete and exclusive privacy policy, and it supersedes any prior version. This privacy policy should be read in conjunction with our Terms and Conditions and any other applicable terms published on our platforms. We may periodically make changes to this privacy policy and will notify you by posting the modified terms on our platforms. Your continued use of our services following any changes to this privacy policy constitutes your acceptance of the changes. We recommend that you regularly revisit this privacy policy.
Furthermore, in accordance with Article 77 of the GDPR, you have the right to lodge a complaint related to the processing of your data with a supervisory authority, particularly in the member state of your habitual residence, your place of work, or the place where the alleged violation occurred.
OTHER WEBSITES
Our website may contain links to other websites, which are outside of our control and are not covered by this privacy policy. If you access other sites using the provided links, the operators of those sites may collect information about you, which will be used in accordance with their privacy policy, which may differ from ours. We are not responsible. Only the operators of these websites will be responsible for their operation or any errors on the linked sites.